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Shipping & Returns
Welcome to Wanderlust, your ultimate destination for Indian fashion! We strive to provide you with the finest clothing and accessories that embody the rich cultural heritage and vibrant aesthetics of India. To ensure your complete satisfaction, we have outlined our shipping and returns policy below:
Shipping:
Delivery Options: We offer both domestic and international shipping. You can choose from various shipping methods during the checkout process based on your location and preferences.
Processing Time: Once your order is placed, our team will process it within 1-2 business days. During peak seasons or promotional periods, processing times may be slightly longer, but we always strive to dispatch your order as quickly as possible.
Delivery Time: The delivery time depends on your location and the shipping method chosen. Domestic orders within India generally arrive within 3-7 business days. International orders may take longer, typically ranging from 7-14 business days. Please note that customs procedures in your country can sometimes cause delays beyond our control.
Tracking: Once your order is shipped, we will provide you with a tracking number via email. You can use this number to track the progress of your package and estimate its arrival date.
Returns and Exchanges:
Eligibility: We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, you may initiate a return or exchange within 14 days of receiving your package. Please note that certain items, such as intimate apparel or personalized products, may not be eligible for return or exchange due to hygienic or custom-made reasons.
Condition of Items: To qualify for a return or exchange, the items must be unworn, unwashed, and in their original condition with all tags and labels intact. We reserve the right to refuse returns if the items do not meet these criteria.
Return Process: To initiate a return or exchange, please contact our customer support team through email or phone. They will guide you through the process and provide you with the necessary instructions. Please note that return shipping costs are the responsibility of the customer unless the return is due to a manufacturing defect or an error on our part.
Refunds and Exchanges: Once we receive and inspect the returned items, we will process your refund or exchange within 3-5 business days. Refunds will be issued to the original payment method, and exchanges will be shipped out promptly.
Please note that our shipping and returns policy may be subject to change, so we recommend reviewing it periodically. For any further assistance or queries, please don't hesitate to reach out to our friendly customer support team.
Thank you for choosing Wanderlust, and we look forward to providing you with an exceptional shopping experience!